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I want updates on my ongoing case

How is my ticket / file going?
Where is my machine?
Who should I contact for feedback?
How to contact SWAP Europe for information about my file?

To answer all these questions, SWAP Europe provides you with your file. Accessible from your account, your file gathers all the information concerning it.

To access it, log in to your account and click on the "My warranty requests" tab. Once your file appears, please click on "Ticket Link".
Please choose from the following options

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