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How can I consult my after-sales service files?

To view your files, simply follow these steps:

1) Log in with your credentials by clicking on the tab " Login " at the top right of your screen
2) Once logged in, click on the blue button " My account " at the top right of your
3)A window called "Dashboard" will appear.
4) Select the tab "My tickets" below "Dashboard" on the left of the screen
5) Click on "View" on the right to view your folders
6) Thanks to the different search criteria, you can find a particular ticket or view all the tickets in your list.
7) You can send us a message on this ticket by writing in the box "Write a message" and click on "Send". To send attachments, simply click on "Add Files" and attach files with up to 5 MB.

An automatic email will be sent to you once we reply to your request.