You will have to check:
a. If the dealer or the individual has brought you the device with the documents. If not, it will be neces-sary to contact him and ask him to send immediately the scanned documents (receipt, photo of the nameplate and ITM8 number if it is a DIY store and only the receipt and pho-to of the nameplate for the other physical and online dealers).
b. If the warranty has not expired (check the receipt).
c. If the machine is complete. If this is not the case, contact SWAP administrator by opening a ticket.
