You have created a folder called "ticket no. XXXXX" on SWAP website. On the ticket you have the possibility to follow up the repair. Once you have completed the repair, please click on "successful repair". Then you can choose either "Transport under warranty" in the case where the dealer asks you to return the machine under warranty and "Transport at your expense" in the case where the dealer or the end customer wishes to bear the return costs of the machine under warranty or out of warranty. In this case it is up to you to organize the transport.
