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Welcome to SWAP EUROPE support

How can we help you?

Is your machine under warranty?

Meet us on our online after-sales service!

Our SWAP online after-sales service allows you to request warranty coverage for your machine. To benefit from the SWAP warranty, a machine must be covered by a warranty contract.
To make operational your warranty contract, kindly follow these steps : :
  • 1.Go to our online after-sales service to identify your machine and validate your warranty contract.
  • 2.Make an appointment with your nearest repair station* or return the product to the store
  • 3.Get your repaired machine for free
In some cases, a machine can be refunded or a credit note given in exchange. The after-sales service will inform you once your warranty contract has been validated.

You have another kind of request ?

Find an answer to your questions !

For any question concerning our shop, our services, or any other of our online tools ....
Please choose among the suggested alternatives to obtain one of the following answers :
  • 1.A direct answer to your questioon
  • 2.The needed information, if it can be calculated by our system
  • 3.The creation of an interactive discussion with an official SWAP administrator, so he can provide you with a personalised answer.

ANY QUESTION? NEED SPECIFIC INFORMATION?

Our Frequently Asked Questions give you instant answers, or allow you to write directly a specific request to one of our advisors. CONSULT THE FAQ